Healthy Communities and World Class Healthcare
Healthy communities take care of each other. The people who are living in a healthy community are informed and actively involved in their own care. They value the idea of being healthy, they know the options that are available to them and they access the services they need to stay as healthy as they can be. Their approach to their health means they are less likely to need a hospital stay, often recover more quickly and return to living their life. A world class health care system connects service planning and delivery of primary, acute and tertiary care with the needs of the community. Ensuring people receive the highest quality and safest medical care, health advice and support available when they need it.
Our Role: Empowering People and Working Together
The people we empower form the community around Bendigo Health; including the staff and volunteers within the organisation, our partners, patients with their families and carers and the general public who interact with Bendigo Health. We acknowledge the valuable and different role each of them has in contributing to the health of our community and creating world class health care. We encourage, support and enable them to work together in pursuit of our vision.
To support our patients, residents, families and communities to take care of themselves and each other.
Our staff ensure that our patients, residents families and community are provided with the knowledge, skills and connections they need to become active participants in their own care and contributors to building a healthy community.
To empower our staff and volunteers to care for our community.
Our staff, volunteers and researchers are supported and inspired to learn and develop together. They have the autonomy to research, design and deliver high quality services and programs that best meet the needs of the community.
To work with our partners to connect our services.
We plan together, care for patients together and learn together. We openly share our knowledge and resources to ensure we all work to our strengths and provide consistent advice and care. As one of the largest health care providers in the region we often enjoy the challenges of taking a leadership role and embrace the opportunity this provides to further develop the health of our community.
To operate safely and sustainably.
We operate efficiently, effectively and safely. We understand that we are working with a growing community and proactively plan to ensure we can deliver high quality services within our means. We use technology and innovation to maximise our finite resources and to guarantee patient safety. We embed environmental considerations into our decision-making and seek to minimise the impact we have on the planet. We invest wisely and plan in consultation with our partners and community.
We care for our community.
The people we empower form the community around Bendigo Health. They include the staff and volunteers within
the organisation, patients with their families and carers, our partners and the general public who interact with Bendigo Health. We acknowledge the valuable and different role each of them has in contributing to the health of our community and in creating world class healthcare. We encourage, support and enable them to work together in pursuit of our vision.
We are passionate about doing our best.
We love what we do. That drives us to look for the best ways to support, inform and improve the things we do. We are
focused and resourceful. We find innovative and efficient solutions to challenges and opportunities. We inspire others with our enthusiasm. We are dedicated to helping others and giving the best help in any situation. We connect the different parts of our community to the information and services that they need.
We are open, honest and respectful.
We follow through on our promises with care and accuracy. We can be relied upon and trusted. We do the right thing. We work as a team. We listen to our community. We explain clearly why we have made our decisions. We make sure that it is safe for everyone at work to speak openly and try things differently. If mistakes are made, we know that we will be supported to take responsibility and look for a solution.
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