How to access these clinics

You will need a referral letter from your GP or medical practitioner to access these services.

Your doctor will need to fax your referral to us send it electronically. When your referral is received it will be reviewed by the consulting team and categorised based on clinical urgency.

We will then notify you of the outcome of the specialist review, what your clinical urgency category is, and the expected waiting time for your appointment.

While every attempt will be made to provide you with the earliest possible appointment, the most urgent patients are given priority.

What to bring

  • Your appointment letter
  • A list of medications that you are currently taking
  • Any relevant test results or x-rays from services outside Bendigo Health
  • Any relevant cards (ie. Medicare, Health Care Card, Aged Pension, DVA).

Your Appointment

Our Clinics are located on Level 1 in the Bendigo Hospital. We have an automated check-in system. You can either scan your appointment letter or Medicare card at the check-in kiosk to register your arrival. 

Please allow a minimum of two hours from your appointment time as we often experience unaviodable delays. Please consider bringing snacks if you have small children or if you are diabetic.

Our clinics are conducted by a team of doctors, you may not be seen by the Consultant whose name appears on your appointment letter.

If you need to reschedule or cancel you appointment you should contact 03 5454 8896.

Bendigo Hospital

Access via Mercy Street

Location

100 Barnard Street, Bendigo, VIC, 3550

Phone

03 5454 8896

How to refer your patient

From 1 November 2019, Bendigo Health along with all Victorian public hospitals will begin assessing new adult referrals for select core conditions within different specialties against statewide referral criteria. The new statewide referral criteria will be available across all Victorian HealthPathways websites alongside related clinical and referral pathways. Patients will not be provided with an appointment or placed on a waiting list unless a complete referral compliant with the statewide referral criteria has been received.

Referrals can be faxed to 03 5454 8922 or electronic referral (preferred method). If you would like to query regarding Bendigo Health’s electronic referral system for Specialist Clinics please contact your local PHN.

  • Referrals can be faxed to 03 5454 8922
  • Endocrinology, gastroenterology, ophthalmology, urology and vascular clinics: If you are referring to this clinic please refer to the clinical and referral pathways here 

Referrals will be triaged according to clinical need by the team in the speciality required for your patient’s condition. The more information you include with your referral, the better able we are to make an accurate assessment of your patient’s needs.

Both you and your patient will be notified of the outcome of the referral.

The demand on specialist clinics is high. Consequently, waiting times for some specialties can be quite lengthy.

Should you have any queries regarding your patient’s referral, please contact the Clinic Nurse Liaison via the dedicated GP only telephone number (if you do not have access to this, please email [email protected] to request same).

MBS Clinics

Some clinics at Bendigo Health are registered as MBS clinic. If you are referring to these clinics please include the following information:

- Be addressed to one of the relevant clinician
- Recent investigations (pathology, histology and medical imaging)
- Relevant history
- The date of referral
- The referring Doctors name, address, provider number and signature

Please click here for more information.

When a specialist or consultant physician is providing services under rights of private practice in a public hospital (including outpatient clinics), there must be a named referral and the patient has chosen to be treated as a private patient. Please advise your patient you are referring them to an MBS funded clinic.

Bendigo Hospital

Access via Mercy Street

Location

100 Barnard Street, Bendigo, VIC, 3550

Phone

03 5454 8896