Our Diabetes and Endocrinology Clinic is held weekly by physicians and diabetes educators providing specialist assessment and treatment for all endocrine conditions, including diabetes.

What we do

Endocrinology is a branch of medicine where specialists diagnose and treat hormone related disorders. The most common condition managed through this service is Diabetes (related to insulin hormone production), but also includes disorders of the Thyroid and Parathyroid glands, Pituitary gland, Adrenal gland, Testosterone and some Menstrual disturbances, and Electrolyte (salt balance) disturbances.

How to access this clinic

You will need a referral letter from your GP or medical practitioner to access this service.

Your doctor will need to fax your referral to us or send it electronically. When your referral is received it will be reviewed by the consulting team and categorised based on clinical urgency.

We will then notify you of the outcome of the specialist review, what your clinical urgency category is, and the expected waiting time for your appointment.

While every attempt will be made to provide you with the earliest possible appointment, the most urgent patients are given priority.

What to bring

  • Your appointment letter
  • Your Medicare card
  • A list of medications that you are currently taking including herbal supplements and vitamins
  • Any relevant test results or x-rays from services outside Bendigo Health
  • Any relevant cards (Health Care Card, Aged Pension, DVA).

If you have diabetes, also bring

  • Your blood glucose meter
  • Your blood glucose diary/record book
  • Your favourite hypo food
  • Something to do, like a book, magazine or an iPad/tablet with headphones
  • Your diabetes medicines
  • If you have an insulin pump download your pump before you come to your appointment. If you have trouble doing this contact the Diabetes Educators on 03 5454 9228

Your Appointment

Our Clinics are located on Level 1 in the Bendigo Hospital. We have an automated check-in system. You can either scan your appointment letter or Medicare card at the check-in kiosk to register your arrival. You will be directed to provide a contact mobile phone number. This will enable us to inform you via text message when your appointment is drawing near.

Patients are seen strictly in order of appointment time. We do our best to run to time, however delays do occur and we therefore recommend that you allow at least two hours for your appointment.

Our clinics are conducted by a team of doctors, you may not be seen by the Consultant whose name appears on your appointment letter.

If you need to reschedule or cancel you appointment you should contact 03 5454 8896

Automated check-in system

Head of Department

Dr Mark Savage

Specialist Clinics

Level 1 Clinics, Bendigo Hospital

Location

100 Barnard Street
Entry via Mercy Street, Bendigo, VIC, 3550

Phone

03 5454 8896

How to refer your patient

This clinic accepts e-Referrals (via SeNT)and faxed referrals.

  • The SeNT e-Referral solution allows GPs to send secure referrals electronically to Bendigo Health. .
  • Referrals can be faxed to 03 5454 8922
  • This clinic at Bendigo Health is registered as a MBS clinic. If you are referring to these clinics please include the following information:

    - Be addressed to one of the relevant clinician
    - Recent investigations (pathology, histology and medical imaging)
    - Relevant history
    - The date of referral
    - The referring Doctors name, address, provider number and signature

    Please click here for more information.

Referrals will be triaged according to clinical need by the team in the speciality required for your patient’s condition. The more information you include with your referral, the better able we are to make an accurate assessment of your patient’s needs.

Both you and your patient will be notified of the outcome of the referral.

The demand on specialist clinics is high. Consequently, waiting times for some specialties can be quite lengthy.

Should you have any queries regarding your patient’s referral, please contact the Clinic Nurse Liaison via the dedicated GP only telephone number (if you do not have access to this, please email [email protected] to request same).

State Government Standardised Specialist Clinics Referral Criteria Bendigo Health Endocrinology Outpatient Clinic Update

As with all other Victorian Public Health Services, Bendigo Health is implementing standardised referral criteria to selected specialist clinics.

The Endocrinology referral criteria will be released on 30 April 2020 and implemented by 1 June 2020.

During the transition, Bendigo Health Endocrinology Service is offering support to referring clinicians via email.

The support email address is: [email protected]

Please note:

  • The Endocrinology support email address will be active until 1 June 2020.
  • It is not an “Emergency Response Service”
  • Emails will not be monitored after business hours, public holidays or weekends
  • We aim to respond to emails within 7 business days
  • All confidential patient details must be de-identified when making enquiries
  • This is not a referral pathway.  

Statewide referral criteria for specialist, can be viewed at: https://src.health.vic.gov.au

Service overview

Endocrinology is a branch of medicine where specialists diagnose and treat hormone related disorders. The most common condition managed through this service is Diabetes (related to insulin hormone production), but also includes disorders of the Thyroid and Parathyroid glands, Pituitary gland, Adrenal gland, Testosterone and some Menstrual disturbances, and Electrolyte (salt balance) disturbances.

Head of Department

Dr Mark Savage

Specialist Clinics

Level 1 Clinics, Bendigo Hospital

Location

100 Barnard Street
Entry via Mercy Street, Bendigo, VIC, 3550

Phone

03 5454 8896