We kindly ask all patients to complete their discharge process by 09:30 am.
This change is crucial for two important reasons:
We understand that each patient's situation is unique, and some may require additional time for a safe discharge. If you have concerns or need extra time, please inform your healthcare provider as soon as possible.
As part of your discharge plan you may be transferred to our Discharge Lounge while awaiting your family or transport to arrive.
The Discharge Lounge is located via Drought Street (near the Emergency Department entrance) in the Bendigo Hospital campus and is available Monday to Sunday from 8am to 4.30pm (excluding public holidays).
The service offers a place for you to wait while your discharge arrangements are finalised. The team assists with organising transport, contacting relatives, booking appointments and last minute requirements.
Light refreshments are available and your relatives can drive to the Emergency Department entrance to collect you.
Transport home is the responsibility of the patient or family/carer. Please ensure that arrangements have been made prior to your discharge and discuss any issues with the staff caring for you.
Ambulance transport is only available if you have complex clinical needs as advised by medical staff. The service is only available if you are an ambulance subscriber or pensioner.
When you no longer need hospital care, it may be better for you to receive care in another location. Bendigo Health offers a range of ongoing care services that can support your care at home or in an alternative facility. Outpatient appointments may also be arranged after you are discharged.
See the At Home Care page for more information.
Patient accounts can be paid by mail or in person.
If paying by mail, please send to:
PO Box 126
If you are paying in person, please go to the accounts desk at:
Bendigo Hospital campus
Anne Caudle Centre campus
For all enquiries regarding patient accounts please call 5454 6000.
Except for discharge medicines, hospital and medical costs are covered for public patients.
Private patients and their health funds are responsible for hospital accommodation costs and for the payment of accounts rendered by medical practitioners.
Please provide your claim number or complete the appropriate forms and submit them to your employer or the Transport Accident Commission.
Private patients will receive advice at admission regarding your account.
We value feedback from patients, family members and carers.