Three emergency department staff

Research Events

Research Events

Improvement and Innovation at Bendigo Health

Originally launched as the Redesigning Hospital Care Program in 2008, the Improvement and Innovation Program has led to a range of tangible improvements in patient care and organisational efficiency. The program is managed through the Better Care Victoria (BCV) Board, supported by Safer Care Victoria (SCV). It has been developed to align initiatives to statewide improvement priorities and focuses on system-level improvement. Bendigo Health is one of 32 health services participating in the BCV Improvement and Innovation Program.  A key aspect of the Improvement and Innovation Program is supporting improvement capability across the organisation. 

Organisational Strategy for Improvement Matrix (OSIM)

Each year we conduct the Organisational Strategy for Improvement Matrix (OSIM).  The OSIM is a capability measurement tool and process used to identify organisational accelerators and barriers to improvement. We invite a broad representation of the staff, from executives through to frontline, to be involved in completing our OSIM self-assessment. Completing OSIM produces a score indicative of our health service’s overall maturity level for improvement capability and provides a picture of our organisational strengths and areas of potential development. By understanding and developing the elements that contribute to organisational capability for improvement we are better placed to make sustainable improvements. OSIM has been designed to enable health services to assess and monitor their organisational capability for improvement over time, and set capability targets for the future. We share our OSIM results and the associated workplan with BCV/SCV and use this to inform our improvement work across Bendigo Health.



Research Seminar Series

Planning is underway for the 2020 Research Seminar Series. The sessions are facilitated by the Research and Innovation team, who have a wealth of experience and expertise in conducting innovative research and projects within a regional health context. These sessions are designed to build the research capacity of our workforce. If you have ideas on what you would like included in the seminar series, please email [email protected].

Contact Us


100 Barnard Street, Bendigo, VIC, 3550


03 5454 6000


[email protected]