Older Person Community Mental Health Service (OPMHT)

What we do

Services are provided to people who are experiencing mental health problems such as difficulties with their mood, anxiety, paranoia or psychological and behavioural problems, which may be related to memory loss or age related physical issues.

The team visits people in their own home, in hospital, or in residential aged care settings. 

Who we care for

We care for people in the community that are aged over 65 years suffering from mental illness or aged over 65 and suffer from a mental illness complicated by a neurodegenerative disorder and/or issues of ageing and/or severe comorbid physical illness.

How to access this service

A single point of entry into the service is via the Mental Health Regional Triage Service 1300 363 788. (24 hours a day, 7 days per week).

Commonly asked questions

Will I have to pay?
There is no cost for services provided at the Community Mental Health Clinics.

What if I need an interpreter?
If you require interpreter services please let your lead clinician know prior to your appointment. This is a free service.

What is case management?
Case management involves the allocation of your own dedicated lead clinician who can assist you to identify and work towards your treatment and recovery goals. Lead clinicians have knowledge of a range of community services and can refer you to any which may assist you in achieving your goals.

John Bomford Centre


155/151-155 Condon Street
Kennington, Kennington, VIC, 3550


03 5454 7604

How to refer your patient

Referrals must be made to Mental Health Regional Triage Service 1300 363 788.

It provides 24-hour access to mental health services across the region and is the single point of initial contact.

Referring persons are asked to provide the following information:

Any recent presentation/concerns and any new findings and recent medical investigations (Pathology, neurological testing/reports, Histology and Medical Imaging).

A list of current medications (if prescribed), relevant patient history, relevant family history, any other information pertinent and that may assist in decision making with patient, family/carer about their care and treatment.

Clinical service overview

Older Persons Mental Health Service provides advice on care and treatment, offers carer and family support, provides case management services and in-patient admissions where appropriate. When a person requires treatment, this will be undertaken, where possible, in the person’s own home. The Aged Persons Mental Health Team will assist by providing ongoing monitoring of the treatment and also provide support to the patient and carers.

The functions of the OPMHT include: An assessment of the individual’s psychological state, physical condition, cognitive function, social circumstances and home environment is made.

This process provides a contextualized understanding of any problems being experienced. Following assessment, the team consults with the patient, family, general practitioner, caregivers and significant others to determine the most appropriate course of treatment or assistance that is required. Following a full assessment the team may determine that the person requires to be seen by a psychiatrist. Access to the psychiatrist and other medical staff is organised by a case manager.

Crisis assessment and support is available through the duty worker when required. Where a person receives treatment from OPMHT, a case manager will be allocated to co-ordinate and facilitate that treatment. The case manager conducts a comprehensive assessment and develops a management plan in consultation with the patient, their family and significant others. If a person is unable to be treated in the less restrictive environment and requires hospitalisation, admission to the inpatient unit will be considered, which is organised through the community team, and/or OPAU and mental health triage service.

Regional Services

Hours of Operation: Mon-Fri 8.30am-5pm (except public holidays)
Postal Address: PO Box 1359, Kyneton, 3444
Street Address: 7-25 Caroline Chisholm Drive, Kyneton, 3444
Phone: 03 5421 2100

Hours of Operation: Mon-Fri 8.30am-5pm (except public holidays)
Postal Address: PO Box 82, Castlemaine, 3450
Street Address: 142 Cornish Street, Castlemaine, 3450
Phone: 03 5471 1000

Hours of Operation: Mon-Fri 8.30am-5pm (except public holidays)
Address: 214 Service Street, Echuca, 3564
Phone: 03 5480 7419

Swan Hill
Hours of Operation: Mon-Fri 8.30am-5pm (except public holidays)
Postal Address: 369 Campbell Street, Swan Hill, 3585
Phone: 03 5036 1900

Hours of Operation: Mon-Fri 8.30am-5pm (except public holidays)
Address: 75-87 Clarendon Street, Maryborough
Phone: 03 5461 0400

John Bomford Centre


155/151-155 Condon Street
Kennington, Kennington, VIC, 3550


03 5454 7604