Community Care Services (CCS)

Community Care Services provide care coordination to support people to live at home safely and independently and remain active members of their community.

What we do

Community Care Services provide quality case management and services to improve people’s quality of life and independence at home.

Some of the services available include:

  • Personal care - bathing, showering or personal hygiene
  • Allied Health & Nursing
  • Home cleaning
  • Respite care
  • Social support
  • Equipment
  • Meal preparation
  • Garden maintenance

Care Coordinators will work with you to identify the personalised support and services you need to achieve maximum independence and quality of life.

Who we care for

We work with:

  • People with assigned Home Care Packages
  • NDIS Participants
  • People eligible for Home & Community Care Program for Younger People (including Linkages)
  • People eligible for Short Term Restorative Care

Our service is available to people living in the local government areas of:

  • Greater Bendigo
  • Buloke
  • Campaspe
  • Central Goldfields
  • Gannawarra
  • Loddon
  • Macedon Ranges
  • Mount Alexander
  • Swan Hill
  • Mildura.

How to access this service

Home Care Packages & Short Term Restorative Care Programme
When you have been assessed for your Home Care Package or Short Term Restorative Program please call us for further information:

Bendigo
P.O Box 126, Bendigo 3552 / 37a Havlin Street East, Bendigo, 3550
Ph: 5454 7833    Email:  [email protected]

Mildura
P.O Box 10267, Mildura 3502 / 67 Pine Avenue, Mildura 3550
Ph: 5018 7301     Email:  [email protected]

If you need an assessment contact My Aged Care 1800 200 422.

Home and Community Care Program for Younger People (HACCPYP)

While most services are limited to people living in the Greater City of Bendigo HACCPYP Linkages is available across the Loddon Mallee Region.

For more information contact:

Email: [email protected]

HACCPYP officer on (03) 5454 7833.

Send the referral to Bendigo Health Referral Centre [email protected]

Preferred forms to include:

  • Service Co-ordination Tool Template (SCTT)
  • Confidential referral cover sheet
  • Consumer information
  • Consumer consent
  • Summary and referral information.

Havlin Street Complex

Location

43 Havlin Street East, Bendigo, VIC, 3550

Phone

03 5454 7833

How to refer your patient

Home Care Package contact Information Officer on 03 5454 7833 or 03 5018 7301                                                              
HACC PYP services referral is via Bendigo Health Referral Centre: [email protected]

Clinical service overview

Community Care Services provide care coordination to support people to live at home safely and independently and remain active members of their community.

  • People with assigned Home Care Packages (HCPs) through My Aged Care
  • Home and Community Care Program for Younger People (HACC PYP) services for people aged under 65 years or 50 years and under for Aboriginal and Torres Strait Islander people
  • Deliver coordination of support services to National Disability Insurance Scheme (NDIS) participants
  • Provide a direct community care worker program to support our HCP and HACC PYP consumers in some areas.


Services are available to people living in the local government areas of:

  • Greater Bendigo
  • Buloke
  • Campaspe
  • Central Goldfields
  • Gannawarra
  • Loddon
  • Macedon Ranges
  • Mount Alexander
  • Swan Hill
  • Mildura.

CCS provide services including:

  • Assistance with bathing, toileting, dressing and undressing
  • Assistance with laundry, house cleaning, gardening
  • Assistance with shopping, support to attend social activities and appointments
  • Equipment to assist with mobility
  • Access to nursing, allied health services.

Havlin Street Complex

Location

43 Havlin Street East, Bendigo, VIC, 3550

Phone

03 5454 7833