Adult Acute Unit (AAU)

What we do

AAU provides the least restrictive environment for people requiring inpatient treatment for their mental illness. The unit has an emphasis on comprehensive, coordinated and individualized care by utilizing the skills of the multidisciplinary team including psychiatrists, nurses and social workers.

The AAU team has an approach to patients and carers that recognizes their unique physical, emotional, social, cultural and spiritual dimensions. AAU ensures continuity of care between inpatient and community settings. Staff work collaboratively with patients and their families, or carers in the treatment of mental disorder.

While most people prefer to be treated outside of hospital, and every effort is made to do so, an inpatient admission sometimes can be an important and necessary step towards recovery.

Who we care for

AAU provides intensive therapeutic treatment for people living in the Loddon Campaspe Southern Mallee region aged 18 to 65 years.

It is a short-term acute inpatient unit that provides Admission to an inpatient unit is sometimes necessary for people living with a mental illness. People can be admitted to hospital because: A person is changing medication and require close monitoring, symptoms are severe and they are having significant difficulty coping in their usual environment, a person’s health and/or safety is at risk, treatment options need to be explored in a supportive environment.

How to access this service

Referrals must be made to Mental Health Regional Triage Service 1300 363 788.(24 hours a day, 7 days per week).

Commonly asked questions

What should I bring to hospital?

Medicare card, Health Care Card and/or concession card (if you have one) and please bring your private health insurance card (if applicable/if you want to use it).

To assist with your treatment and care please bring any information on adverse drug alert card (if you have one), previous x-ray films, scans, ultrasounds or any other test results or reports and medicines you need to take while you are here along with a list of medicines you are currently taking (or the boxes). It is important that you include medicines you have bought without a prescription such as, herbal supplements and vitamins.

Don’t forget your glasses, hearing aid, walking frame, dressing gown and slippers, or comfortable day clothes and shoes. Bring your personal hygiene items, such as shampoo, shaving cream, shaver, toothpaste and deodorant and something to do like a book, a magazine or an iPad/tablet with headphones (remember your chargers for any electronic equipment or phone).

Can I smoke?  
Bendigo Hospital is a smoke free hospital, we will support you by providing access to a Tobacco Treatment Specialist Nurse and Nicotine Replacement Therapy.

Can I have visitors?

Yes, the Extended Care Unit  welcomes the support of family and carers and follows the Bendigo Hospital visiting hours

Psychiatric Precinct
Level 2, Bendigo Hospital
Location

100 Barnard Street
Entry via Mercy Street, Bendigo, VIC, 3550

Phone

03 5454 7765

How to refer your patient

Referrals must be made to Mental Health Regional Triage Service 1300 363 788.

It provides 24-hour access to mental health services across the region and is thesingle point of initial contact. 

Any recent presentation/concerns and any new findings and recent medical investigations (Pathology, neurological testing/reports, Histology and Medical Imaging).

A list of current medications (if prescribed), relevant patient history, relevant family history, any other information pertinent and that may assist in decision making with patient, family/carer about their care and treatment.

Clinical service overview

The AAU has two distinct areas, the low dependency unit (LDU), which is for acutely unwell patients who need hospitalisation and can be treated in the least restrictive environment. The other being the Intensive Care Area (ICA)ICA is utilised during the acute phase of an illness when a patient may need a safe and secure environment that provides more intense support and treatment.

While most people prefer to be treated outside of hospital, and every effort is made to do so, an inpatient admission sometimes can be an important and necessary step towards recovery.  People can be admitted to hospital because: They are changing medication and require close monitoring, their symptoms are severe and they are having significant difficulty coping in their usual environment. An admission may also be necessary because of their health and/or safety is at risk and/or treatment options need to be explored in a supportive environment.

Treatment in the inpatient unit will be developed collaboratively, utilising a multidisciplinary team approach, engaging the patient and family/carers to ensure that biological, psychological and social care is delivered to promote individualized recovery pathways and improved outcomes for patients.

Psychiatric Precinct
Level 2, Bendigo Hospital
Location

100 Barnard Street
Entry via Mercy Street, Bendigo, VIC, 3550

Phone

03 5454 7765