Adult Regional Community Mental Health Services

What we do

The Bendigo Health Mental Health Service has multiple community based adult services throughout the Loddon Campaspe and Southern Mallee region.

The clinics provide case management on the principle of Collaborative Working Relationships that is provided by the Bendigo Based Community Teams.  The teams discuss all new referrals and assessments at their Clinical Review Meetings with the Psychiatrist immediately preceding the intake to ensure suitability for case management.  All case managed patients are regularly reviewed to ensure the continuum of care is being met.

The team will assign a lead clinician. This lead clinician coordinate services, facilitates implementation of the treatment plan and works with you, your family/carers and others in providing an integrated service response, including; pharmacological treatments, psychological and other therapies like psychosocial rehabilitation strategies. All interventions aim to enable recovery or maximise your functioning and independence.

The teams have a Team Leader, Consultant Psychiatrist and case managers that maybe Registered Mental Health Nurses, Social Workers, Occupational Therapists or Psychologists. 

Who we care for

These regional services provide ongoing case management and support for people experiencing mental illness aged between 24 and 64 years.

The regional services offer recovery focused care for people who experience mental illness including schizophrenia and pychosis, bipolar disorder, personality disorder, eating disorder, severe depression and anxiety disorder.

How to access this service

A single point of entry into the service is via the Mental Health Regional Triage Service 1300 363 788.(24 hours a day, 7 days per week).

Commonly asked questions

Will I have to pay?
There is no cost for services provided at the Community Mental Health Clinics.

What if I need an interpreter?
If you require interpreter services please let your lead clinician know prior to your appointment. This is a free service.

What is case management?
Case management involves the allocation of your own dedicated lead clinician who can assist you to identify and work towards your treatment and recovery goals.

Lead clinicians have knowledge of a range of community services and can refer you to any which may assist you in achieving your goals.

Locations

Kyneton
Hours of Operation: Mon-Fri 9am-5pm
Postal Address: 7-25 Chisholm Drive, 
Kyneton, 3444
Phone: 03 5421 2100

Castlemaine
Hours of Operation: Mon-Fri 9am-5pm
Postal Address: 142 Cornish Street,
Castlemaine, 3450
Phone: 03 5471 1000

Echuca
Hours of Operation: Mon-Fri 9am-5pm
Postal Address: 14 Francis Street,
Echuca, 3564
Phone: 03 5480 7419

Swan Hill
Hours of Operation: Mon-Fri 9am-5pm
Postal Address: 369 Campbell Street,
Swan Hill, 3585
Phone: 03 5036 1900

How to refer your patient

Referrals to the Teams is typically through  Mental Health Regional Triage Service 1300 363 788 with some being direct to regional teams.

Referring persons are asked to provide the following information:

Any recent presentation/concerns and any new findings and recent medical investigations (Pathology, neurological testing/reports, Histology and Medical Imaging).

A list of current medications (if prescribed), relevant patient history, relevant family history, any other information pertinent and that may assist in decision making with patient, family/carer about their care and treatment.

Telehealth

Telehealth is used as part of this serivce.

For more information on Telehealth click here. 

Regional Services

Kyneton
Hours of Operation: Mon-Fri 9am-5pm
Postal Address: 7-25 Chisholm Drive,
Kyneton, 3444
Phone: 03 5421 2100

Castlemaine
Hours of Operation: Mon-Fri 9am-5pm
Postal Address: 142 Cornish Street,
Castlemaine, 3450
Phone: 03 5471 1000

Echuca
Hours of Operation: Mon-Fri 9am-5pm
Postal Address: 14 Francis Street,
Echuca, 3564
Phone: 03 5480 7419

Swan Hill
Hours of Operation: Mon-Fri 9am-5pm
Postal Address: 369 Campbell Street,
Swan Hill, 3585
Phone: 03 5036 1900