Mental Health Services demonstrates the importance of and strives for consumer, family and carer participation. Our service encourages at all times a philosophy of ‘working with’ rather than ‘doing with or to’ a person who experience mental illness and their family and carers.
Our service focuses on how to deliver family friendly treatment, care and an takes an approach that ensures all involved are supported in the following ways: being provided with information that is relevant and supportive to patients their families and carers, considering the family and carer network throughout the patients journey, recognizing the ever changing needs of our patients their families and carers.
In this page you can find resources, programs specific to patients, family and carers that may be helpful.
The Mental Health Complaints Commissioner is an independent, specialist body established under the Mental Health Act 2014 (the Act) to safeguard rights, resolve complaints about Victorian public mental health services, and recommend improvements.